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In addition to reading these terms and conditions of sale you will be asked to agree to these terms of sale each and every time you place an order for products and or services on our website. In the event that we process an order for you over the phone or other method, you will still be bound by these terms.
In these terms and conditions of sale, “we” means Roomail Ltd (“us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (“your” will be construed accordingly).
We will not send you or record a copy of these terms and conditions of sale specifically with or for your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible or in force. We would like to suggest that you download, print and retain a copy of these terms and conditions of sale for your records.
These terms and conditions of sale are only available in English and we can only accept orders from customers within the UK.
A contract will come into force between you and us only once we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps:
Before you place your final order, it is your responsibility to check your shopping basket and correct any errors before placing your order. The checkout page specifically displays icons for deleting/modifying and changing the quantity of products.
The characteristics of the products on our website are fully described on their respective individual product pages. We reserve the right to update any of the product pages without notifying you of the changes. Therefore, where appropriate (for example when placing an order), we suggest that you print a copy of product descriptions for your reference.
You warrant to us that:
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products the next working day (if we receive your order before 2pm) or within 3 working days of the date of our “order shipped” confirmation (this excludes bank holidays/public holidays and weekends). We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of the later of receipt of payment and the date of our order confirmation.
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
Until ownership of the products has passed to you, you will possess the products as our fiduciary agent and bailee, and if you are a business customer you must store the products separately and safely from other goods and ensure that the products are clearly identifiable as belonging to us.
We will be entitled to recover payment for the products even where ownership has not passed to you.
This section is applicable to both business customers and consumers.
Nothing in these terms of sale affects any statutory rights you may have as a consumer.
This Section applies only to business customers.
We warrant to business customers that the products purchased from our website will:
These terms of sale set out the full extent of our obligations and liabilities in respect of the products supplied to business customers hereunder. To the maximum extent permitted by applicable law and subject to Section 14, all conditions, warranties or other terms concerning the products which might otherwise be implied into a contract with a business customer under these terms of sale are expressly excluded.
In this Section and Section 13 below, “force majeure event” means:
Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.
If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you as soon as possible.
We will attempt to take reasonable steps to mitigate the effects of the any force majeure event.
Nothing in these terms of sale will limit or exclude your or our liability for:
Subject to this:
(a) we will not be liable for any losses arising out of a force majeure event;
(b) we will not be liable in respect of any defect in the products arising from fair wear and tear, wilful damage, accident, negligence by you or a third party, use otherwise than in accordance with the manufacturer's or our instructions or recommendations, or any alteration carried out by you or any third party; and
(c) if you are a business customer:
If you are a business customer, you hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms of sale.
You agree to defend, indemnify, and hold Approved Franking Ink - Roomail Ltd and its associates harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your use of this site.
We may cancel a contract to supply products made under these terms of sale immediately by written notice to you if you fail to pay, on time and in full, any amount due to use under the contract, or commit any material breach of your obligations to us under the contract.
If you are a business customer, we may cancel a contract to supply products made under these terms of sale if:
Upon the cancellation of a contract in accordance with Section 14:
These terms of sale do not constitute or contain any assignment or licence of any intellectual property rights, do not govern the licensing of works (including software and literary works) comprised or stored in products, and do not govern the provision of any services by us or any third party in relation to the products.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
You can reset/change your password at any time by selecting the Forgotten password link
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the My Account area of the website.
Roomail Ltd reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Images of products on our website are for illustrative purposes; actual products may differ from such images (manufacturers and suppliers may change pictures/hardware/packaging and descriptions without notifying us)
Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these terms of sale.
Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section 12: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.
The terms and use of this site shall be governed in accordance by the Laws of England and shall be subject to the non-exclusive jurisdiction of the English Courts. Roomail Ltd reserves the right to add, delete, modify these Terms and Conditions at any time without any prior notice.
Roomail Ltd(Approved Franking Ink) , Registered in England & Wales under company number07430881
and our registered office is at Unit 15d Radley Green Farm, Radley Green, Ingatestone, Essex, CM4 0LU